Head of Resilience

Role summary

• Experience in business continuity and/or operational resilience
• Demonstrable expertise in the principles and good practices of Operational Resilience Planning
• Business Continuity Professional – Industry qualifications are desirable (e.g. – AMBCI/MBCI/DBCI)
• Strong experience of designing and embedding operational resilience frameworks and strategies
• Excellent proactive stakeholder management skills
• Strong understanding of data and the role it can play in supporting the function
• Work with the business continuity representatives across to coordinate the development, implementation, and operation of business continuity.
• Work with operational resilience coordinators to ensure preparedness and continuous improvement for Important Business Services.
• Experience and/or knowledge of ISO 22301 standard
• Lead and coordinate a business continuity programme in compliance, and aligned to ISO22301
• Lead and coordinate operational resilience activities in compliance with related Operational Resilience Regulations (FCA, PRA, CBI, DORA)
• Support the business with analysing, designing, and implementing appropriate business continuity solutions, accounting for the potential impact to customers, business operation and cost during incidents
• Risk analysis and mitigation: support the business to identify vulnerabilities which may impact their ability to meet an impact tolerance, providing SME guidance on response procedure and risk mitigation.
• Design, deliver and report on business continuity, operational resilience and crisis management exercises which challenge procedures and support the continuous improvement of our resilience
• Coordinate and deliver training and awareness activities that ensure the embedding of Business Continuity, Operational Resilience and Crisis Management
  

Role expectations

• Experience in business continuity and/or operational resilience
  
• Demonstrable expertise in the principles and good practices of Operational Resilience Planning
  
• Business Continuity Professional – Industry qualifications are desirable – for example, AMBCI/MBCI/DBCI)
  
• Experience and/or clear understanding of Operational Resilience Regulations: FCA: PS21/3, PRA: SS1/21 , CBI: CP140, DORA.
  
• Experience of implementing programmes in alignment to ISO 22301 standard
  
• Expert knowledge of Risk management tools and framework
  
• Raise relevant security issues at all business levels, including board and senior leadership
  
• Proven ability in identifying and documenting risks and the design and/ or recommendation of appropriate controls for Operational Resilience within an appropriate framework.
  
• Ability to analyse and interpret wide ranging information, identifying recommendations with thought leadership
  

Skills